Guest Information Hotel
Herzlich Willkommen im Frutigresort
The most important information and tips for your stay at the Frutigresort can be found here.
Arrival and departure
Check-in: 03.00 pm
Check-out: until 11.00 am
BEMATO
Let us spoil you in our restaurant. Be it lunch, coffee or something for in between. In the BEMTO restaurant we offer a rich and varied breakfast, lunch or dinner buffet. You can also enjoy our small menu throughout the day. You can find more information about our restaurant here.
We recommend that you make a reservation in advance. Make your reservation today via our website or by telephone.
Opening hours:
Sun. - Thurs. 07.00 am - 10.00 pm
Fri. - Sat. 07.00 am - 11.00 pm
Breakfast
You can enjoy breakfast in the BEMATO restaurant from 07.00 am. Take your time and indulge yourself at the rich buffet. In case of allergies or intolerances, please contact our staff
Blue ribbons
The blue ribbons identify you as a guest of the hotel. You will be recognized by our staff at breakfast. This blue ribbon is also your free entry to the indoor pool. Show the wristband when you enter so that the staff at the indoor pool can recognize you as a hotel guest.
Drying room/ski room
If you have wet clothes or wet items that you cannot store in your room. You are welcome to use our drying room in the cellar. Laundry lines and storage facilities are available.
Cars
There are parking spaces directly in front of the hote. Parking in the parking lots of the Frutigresort costs CHF 5.00 per night. The parking spaces are not covered.
Emergency
Do you have a problem or an urgent request? You can reach us on 033 672 60 60 - press 2 for emergencies.
Ambulance 114 | Police 117 | Fire brigade 118 | Hospital emergency Frutigen 033 672 26 26
Guest card
With the guest card you benefit from various activities in the region.
During your stay you can also travel free of charge by public transport to Kandersteg, Adelboden or Mülenen.
You also have discounts on mountain railroads and activities in the region.
Grill
In the small forest next to the river we have a fire pit for our camping guests, which you are welcome to use.
Internet
Net: fr_guest or fr_gast
Password: Welcome3714
Indoor swimming pool
With the blue wristbands that you received at reception, you have free access to the indoor and outdoor pools right next to the campsite. You can find information on the opening times here.
Key cards
The key card gives you access to your room and the main entrance. To switch on the electricity in your room, you must insert the card. In the event of loss, we will charge you CHF 20.00.
Leisure activities
We offer a variety of leisure activities.
Minigolf
Table tennis
Table football
Murmelplayground
Pumptrack
Football pitch
Volleyball
Climbing tower
Indoor pool
Outdoor pool (in summer)
E-Bike rental
You can find more detailed information about our leisure activities here.
Luggage depot
Do you already have to leave, but still have a lot to do? You are welcome to leave your luggage at reception and collect it at a later date.
Money exchange
Do you still need to change money? You can easily do this at the BLS Travel Center at Frutigen station. You can find the way to the station here.
No Smoking
We ask you to refrain from smoking in the rooms. You are welcome to do so on the balcony.
Pets
Was auch immer es ist – die Art und Weise, wie du deine Geschichte online vermittelst, kann einen gewaltigen Unterschied ausmachen.
Quiet time
Quiet time from 10.00 pm to 07.00 am
Packed lunch
We will be happy to prepare a packed lunch for your onward journey. So that you can continue your journey strengthened. You can order this in advance at reception.
Your packed lunch includes:
Sandwich (cheese, salami, ham, mixed)
fruit
drink
bar
Cost: CHF 12.00
public transport
The nearest bus stop is the "Tropenhaus" stop. It is located at the entrance to the Frutigresort on the main road. The bus to Frutigen station always leaves at -:21, but you can also reach the station on foot. A leisurely walk will take you to the station in 10 minutes. You can buy tickets on the bus, at the station or online. You must board the train with a valid ticket. You can no longer buy tickets there. With the guest card you can travel to Adelboden, Kandersteg and Mühlenenen free of charge.
Pillows
We do everything we can to provide you with maximum sleeping comfort. You are welcome to order a larger pillow for your room from our staff.
Room cleaning
It is our pleasure to make your stay as pleasant as possible. This also includes daily room cleaning. However, if you do not wish to have your room cleaned daily, please let us know. As we can save resources in this way, you will receive a voucher worth CHF 10.00 for our restaurant in return. (Compulsory cleaning is due every third night).
Reception
Do you have a request or a question?
We will be happy to help you.
Opening hours:
High season: 08.00 am. - 08.00 pm
Low season: 08.00 am - 16.00 pm
Skibus
From the Frutigresort directly onto the slopes. During the ski season, you can take the ski bus from the Frutigresort directly to Elsigen-Metsch. However, this service is only available with advance reservation. You can register at reception or directly by telephone (033 671 11 71).
Departure
from Frutigresort: 08.20 am | 09.30am | 00.45 pm
from Frutigen trainstation: 08.35 am | 09.45 am | 01.00 pm | 03.35 pm
Return journey
from Metschalp: 10.15 am | 01.45 pm | 04.15 pm
from Elsigbach: 10.20 am | 02.00 pm | 04.30 pm
Sustainability
We are part of the Swisstainable label. Swisstaiable is a label created by Switzerland Tourism to promote sustainability in Swiss tourism. We do this by giving our guests the opportunity to forgo room cleaning. In return, our guests receive a voucher worth CHF 10.00 for our restaurant. Compulsory cleaning is scheduled every third night. Here you can see what else we do at the Frutigresort in order to run a sustainable business.
Mach es besonders
All construction projects that have been undertaken since the Frutigresort was built in 2019 have been realized with Swiss wood. Swiss wood is our country's natural and constantly renewable raw material. The Swiss Wood label, which our resort has been awarded, stands for full value creation in Switzerland - and for the responsible, sustainable use of wood and forests. Information about the label
Towel service
We are happy to change your towels when we clean your room. So that we recognize when you want to change your towels, simply leave them on the floor when you leave your room.
This is the weather in Frutigen
Welcome coffee
You will find tea bags and coffee capsules in your room. The coffee machine and hot water are located in the lounge (2nd floor) or in the corridor (3rd floor).
Washing
There are washing machines in the campsite's sanitary facilities, which are also available to our hotel guests. Tokens to use the washing machines are available at reception (CHF 2.00).
Feedback
Did you enjoy your visit with us? We look forward to your suggestions and reviews on TripAdvisor or Google.
